No matter what role we find ourselves in — owner, executive or general manager, to name just a few — we are under constant strain, reacting to the ever-changing hospitality trends and feeling the pressure to improve our services and results.
When you are in the hospitality industry, there is a good chance you’ll use short-term management services at least once. Interim Management services are excellent if you’ve just bought a hotel, restaurant or spa and need a temporary manager to run it while you are putting your own team together. This solution is also ideal during a possible absence of your regular management staff – holiday, pregnancy or sick leave – a part-time manager will ensure operations continue to run smoothly.
Interim Management solution is not just a short-term answer to a management crisis or void. It is also a clever and cost-effective solution to be added to your long-term plans to improve your business.
An Interim Manager can look at your operations with a fresh perspective and an impartial point of view. This allows an objective evaluation of your business and issues can be identified that you and your staff may have overlooked because familiarity blinded you to them .
There are numerous more reasons pushing you to consider hiring an interim or part-time manager for your establishment.
Your company may not have the budget to cover the costs of a full-time manager specializing in various aspects of the hospitality industry. A regular and full-time manager work contract entails cumbersome paperwork (work and resident permit) and heavy expenses added to the monthly salary such as insurance, income tax, housing allowance. However, a part-time hiring allows you to get the expertise of a seasoned manager with just a consultant contract.
Let me mention a sample scenario here:
Let’s say you are the owner of a mid-size boutique hotel and in the contrary of large hotel corporations, your business just does not have the budget to hire a full time Operations, F&B, HR or Marketing Manager. Your general manager is pretty good but you can feel and see on your financial reports that something is not working as it should and there is a good chance that your GM just doesn’t have the time to take care of everything. So, you think of hiring one more experienced manager to take care of operations – with a full time contract for a skilled person – your payroll expenses will be very heavily impacted with a high monthly salary, taxes, social insurance and other allowances.
On the other hand, if you hire a short-term manager like for one or two months, to help you and your staff to set up effective procedures, and then keep him on with a maintenance contract for regular visits, cross-checks, training workshops, you can have a similar benefit with a very reduced cost for your company.
Post from Jutta Arnaud-Rattensperger